ANA’s premium journey starts before boarding — at the ANA Suite Lounge at Tokyo Haneda’s Terminal 3. This flagship lounge is exclusively reserved for First Class passengers and Star Alliance Gold members flying in First Class on partner airlines.
Upon entering, you’re greeted with a courteous bow and a warm welcome by uniformed ANA attendants. The lounge interior design reflects minimalist Japanese aesthetics with modern touches — think muted lighting, textured wood, and ambient music creating a tranquil pre-flight experience.
The food spread is extensive and curated like a fine-dining buffet. Guests can indulge in:
Freshly made sushi (rotating daily)
Wagyu beef curry rice
Handmade udon and ramen
A-la-carte options like grilled mackerel, tempura, and teriyaki chicken
International offerings: pasta, roasted vegetables, and artisan bread
The alcohol selection includes Japanese premium whiskies like Yamazaki 12, sake options from regional producers, and a well-stocked bar of wines and champagne (usually Krug Grande Cuvée).
The lounge offers private shower suites, massage chairs, and a business center equipped with printers, semi-private work pods, and high-speed Wi-Fi. Power outlets are available at every seat, and attendants frequently clean the space for immaculate presentation.
Passengers are also offered priority boarding passes, and lounge agents coordinate gate transfers efficiently. The Suite Lounge is calm, never overcrowded, and has panoramic views of the tarmac — perfect for aviation photography lovers.
This lounge alone rivals many First Class onboard experiences, making it an outstanding beginning to the Tokyo to New York ANA journey.
ANA’s First Class product is named “The Suite”, introduced with their revamped 777-300ER configuration. The Tokyo to New York service uses this new-generation cabin, featuring just 8 First Class suites in a 1-2-1 layout.
Each suite is fully enclosed with sliding privacy doors — a rarity in First Class cabins. The high walls ensure complete seclusion, ideal for sleeping or working without interruptions. The center suites come with an adjustable privacy divider for couples.
Dimensions: 35 inches wide, 78 inches in length (fully flat)
Materials: Soft leather, plush padding, ergonomic design
Entertainment: 24-inch 4K monitor with noise-canceling headphones
Storage: Deep side compartment, under-ottoman bin, and dedicated wardrobe
Lighting: Adjustable reading and ambient lighting with night mode
Each suite also includes a tablet-style controller for managing seat position, lighting, and entertainment, along with two USB ports, one AC outlet, and wireless charging.
Once ready for sleep, the crew transforms your seat into a fully flat bed. The bedding, provided by Nishikawa Sangyo, includes:
Memory foam mattress (soft or firm)
Fluffy down duvet
Pajamas and slippers
Two pillows: one firm, one soft
Cabin noise is minimal, and temperatures are well-regulated. The flight includes two turndown services, one after departure and one mid-flight, depending on your preference.
Compared to Singapore Suites or Emirates First, ANA’s product feels more understated but more functional and efficient. It prioritizes rest, space, and comfort over glitz — a practical luxury experience for long-haul flyers.
ANA’s First Class dining is curated by Michelin-starred chefs, combining kaiseki-style Japanese cuisine with gourmet Western options. Menus rotate seasonally and are influenced by regional ingredients from across Japan.
Immediately after boarding, guests are greeted with a warm towel and a glass of Krug Champagne. The drink menu includes:
Krug Grande Cuvée
Hibiki Suntory Whisky
Dassai 23 Junmai Daiginjo Sake
Umeshu (plum wine)
ANA Signature Cocktails
The Japanese set meal is beautifully presented and includes:
Zensai (Appetizers): Sea urchin tofu, grilled duck, and simmered vegetables
Mukozuke: Seasonal sashimi
Takiawase: Braised seasonal vegetables
Yakimono: Grilled tilefish or Wagyu beef
Shokuji: Steamed rice, miso soup, pickled vegetables
Dessert: Matcha ice cream or wagashi sweets
Each course is served individually with ceramic dishware, enhancing the fine-dining experience.
The Western menu includes:
Lobster bisque or caviar starter
Grilled tenderloin steak with truffle mashed potatoes
Roasted vegetables and warm bread basket
Cheese course with brie, gouda, and camembert
Seasonal fruit and chocolate mousse for dessert
The “Anytime Menu” allows you to order on-demand items such as:
ANA Signature Ramen
Rice balls
Curry rice
Fresh fruit
Chicken katsu sandwich
All meals are served on crisp white linens, and service is paced at your convenience.
ANA’s crew are professionally trained in “omotenashi”, the Japanese principle of wholehearted hospitality. From greeting to disembarkation, the service is measured, respectful, and proactively attentive.
Flight attendants remember your name, track your preferences, and never disturb unless requested. The ratio of one flight attendant per two First Class passengers ensures personal, swift service.
Every request, from drink refills to adjusting cabin temperature, is met with a sincere smile and quick response. Japanese etiquette, like bowing before service and thanking passengers personally, is strictly followed.
The First Class amenity kit (by Globe-Trotter or Samsonite) includes:
The Ginza premium skincare set (cleanser, toner, cream)
Eye mask, earplugs, hairbrush, and toothbrush
Moisturizing socks
ANA-branded pajamas (cotton, unisex)
Slippers and shoehorn
Shaving kits and feminine hygiene products are available in the lavatories, which are cleaned frequently and equipped with bidet functions, another ANA signature.
ANA’s “ANA SKY LIVE TV” and on-demand library include:
350+ movies and shows (Japanese, Hollywood, Korean, etc.)
60+ audio programs
3D flight maps
Real-time camera views (nose, belly, tail cams)
Headphones are Sony noise-canceling, and the touchscreen remote is responsive. Each suite also has a literature rack with Japanese and English newspapers.
Wi-Fi is available for purchase, with ANA offering complimentary passes for First Class passengers (valid for the entire flight).
To summarize this ANA First Class review, the Tokyo to New York experience aboard the Boeing 777-300ER exceeds expectations in every major category: comfort, privacy, service, and dining. It may not have gold-plated suites like Emirates or double beds like Singapore Suites, but what ANA delivers is a refined, restful, and authentically Japanese experience that is second to none.
If you value understated elegance, flawless service, and a culinary experience that genuinely competes with Michelin-starred establishments, ANA First Class is a strong contender. The lack of flash is compensated by meticulous attention to detail — in everything from seat design to pajama fabric and sake selection.
Frequent flyers on transpacific routes especially appreciate ANA’s consistency, making it a preferred choice for business travelers. Award availability for ANA First Class can be found via Virgin Atlantic Flying Club or United MileagePlus, and represents great value for points.
Here’s a final breakdown of the pros and cons:
True privacy with fully enclosed suites
Best-in-class Japanese and Western cuisine
Outstanding ground services and lounge
Top-tier crew and personalized attention
Lavish bedding and high-end amenities
Wi-Fi speed can be inconsistent
No onboard shower or bar like ME3 carriers
Limited availability for First Class bookings
If you're planning a once-in-a-lifetime journey, ANA First Class on the Tokyo to New York route should be at the top of your list. With award-winning reliability and subtle luxury, it's one of the best First Class products flying today.
Lina Zhou is a globe-trotting travel writer from Chengdu, China. With a passion for hidden gems and cross-cultural experiences, she shares practical tips, visa guidance, and immersive stories from every corner of the world. When not exploring, she’s sipping tea while planning her next adventure.